Return Policy

Our policy lasts 14 days. If 14 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund or exchange. Please note, there is a 25% restocking fee for returned items.

To be eligible for a return, your item must be received by us undamaged and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

We only replace items if they are defective or damaged upon receipt of your purchase.  If you need to exchange it for the same item, send us an email with a photo of the item to trushotnets@gmail.com

To return your purchase, mail it to: c/o Eitan Jackler, 7145 Houston Court, Ypsilanti, MI 48197

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.